This company is simply amazing! I am an owner of a condo and of course on a Sunday of a 3 day weekend, as I am on the road heading out of town, my tenant called me to advise me that the hot water heater was leaking. I get on my phone and go to Yelp. There were only a few places open on a Sunday AND a 3 day weekend. It was about 11:00 am and the 1st place I called said that they would not be able to make it out until about 6pm that night and it would cost $150 plus any service. I don't think so! I called Number One Plumbing and was advised that they could get out by 1pm and it would only be $49 and that the amount would be credited toward any service they did. They actually got to the property EARLY!! Carmine, their service guy was simply amazing. He got to the property to find out that the valve to the hot water heater was located in the apartment downstairs and of course the people were not home. He made sure to turn the water off and put a pan under the heater so that it would not leak all over the carpet. Once the neighbors made it home, Carmine went back out to turn the water off until he was able to replace the heater on Tuesday. He also made sure that he put it on the top of his list to do 1st thing in the morning. Everything about this was professional. He made sure that he could deal directly with my tenant before making any arrangements. The dispatcher was very professional in making sure to follow up, answer any questions I had, and not to charge me or quote me anything until everything had been completed. All around top notch!