I found Natalia on Yelp and went to her based on the positive reviews she already had. I am so thankful I did. I had VERY long straight hair and knew I wanted to change the style and add in lots of layers and bangs. I had a few pics of haircuts that I brought to show her. She really took the time to listen to what I wanted. I told her I wanted to keep as much length as I could and she was so careful to try to keep it long that I actually had to ask her to take more off and reassure her it was ok to go shorter. Her price was also very reasonable and I got 20% off for being a new customer.! At the end of the appt she told me if I needed any small changes to just text her and let her know. After a few days I decided that I actually wanted to change the style of my bangs a little and she fit me in within a day or two and made the changes I asked for at no charge. She even curled my hair for me since she had some free time before her next client. I will definitely be returning to her, she was wonderful. I highly recommend her services.