After a dreadful experience with another towing company, delay after delay and then a no show, the insurance contacted Las Vegas Towing. The driver showed up just when Danielle estimated. Danielle stay on the phone with us consistently until the driver arrived, as this was the middle of the night and the car was in a dangerous location on a freeway on ramp. Danielle was very empathetic and helpful and the driver did a great job. So, so, so wish the insurance company had contacted Las Vegas Towing first. We would have been done in an hour or so instead of the 4.5 hours it took (that includes the 3.5 hours we waited for the other company, who never showed). Thanks Danielle!