I have a white gold chain which had a broken clasp. Took it in to get repaired and was pleasantly surprised when the young lady brought it back out to me a few minutes later saying the jeweler was able to quickly bend the clasp back. They even polished it off for me all free of charge!! She could have charged me the $115 to change the clasp and I wouldn't have even known it could be fixed. Glad to know there are honest business owners/workers out there. Kudos and highly recommended :)