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| - My boyfriend, a friend, and I heard a lot of great things about this place and were really excited to give it a try.
We had a reservation at 6:30pm, but was running a little late, so we called to let them know. The hostess let us know that if we were not there by 6:30pm, they would have to give up our table. So my boyfriend and I are literally RUNNING down the strip (in my brand new heels, might I add) and luckily, get there by 6:30. We end up having to wait 20 minutes to even get seated.
Our server brings us bread and asks how we're doing. We tell her our bad experience with the hostesses and she brings the manager, who was extremely unaccommodating and only made excuses.
We order a couple appetizers, a ribeye, a wagyu, and a few sides. We get our food and... our wagyu steak is burnt. We felt bad sending it back, but if you're going to be shelling out $34/oz, might as well get it right.
We pay for our bill and head back to our hotel. My boyfriend realizes that he left his credit card back at the restaurant. He calls and the hostess tells him that they will leave it at the front desk. We get to the front desk and no credit card. We go back to the restaurant and speak with the same manager who sends us in another direction. Still no card. We're going back and forth and he's telling us a different excuse every time. We end up waiting for a good 30 minutes when he finally figures out where the card is. No apologies whatsoever. We would have had a better dining experience eating at a food court.
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