After posting this last review and e-mailing it to the restaurant, we did receive a call from the manager. We were invited to come back and try them again. First they only wanted to give a meal to my wife and I, but I said considering the terrible experience we had the last time, I thought the 4 of us should be able to all come back. He assured us, "Whenever you can make it in, just give the hostess your name and say it should be written in the book in the back. She'll know what it means." It made me a little nervous that they must be giving away quite a few meals if they have a code words like this. Anyway - we mentioned it to the hostess, and she was confused and just sat us down. We mentioned the same thing to the waitress and name dropped the manager's name. She was also confused and at the end of the meal, came and brought us a full bill. We ended up having to explain the whole thing to a manager which is a bit embarrassing, as we would've been happy to not come in the first place. Eventually they comped a portion of our entrees and charge us for our sodas.
The food was faster and service was definitely better. The food is still definitely forgettable - you're better off going to a national chain steak house or for some local BBQ try Honey Bears...Won't be back.