I used to love this place but this last year every experience is been mediocre and I've had to have them redo areas. I always go for the slightly more expensive wash and I never feel I get my monies worth. They take far to long and I see groups of people standing around when they could be getting my car out of there. Sunday when I was in there, I intended to tip the girl really well but because it took them almost 30 minutes I tipped less than usual. Two of the kids made a point of talking badly about my tip.
I think I'll be taking my business elsewhere from here on out.