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  • I have been getting SNS on my nails for the past couple of months. It's taken me a while to get my nails to the length that I am happy with and yesterday all of that time it took to grow my nails was ruined. I had a bad feeling about my technician from the moment she approached myself and the girls I was with. She told all of us "ok whoever's nails are easiest is the one I'm working on" so she chose mine... Kat started working on my nails a little too fast. When using the power filer she knicked my ring finger and caused me to bleed. I totally understand that happens, usually as a result of working too fast, but I continued to let her work. On multiple occasions she was goofing off with her peers and getting hugs from behind, laughing, and not even looking at my nails while socializing. When she would apply the clear polish on top of the SNS she would literally just slam the brush on my fingers. She told me to get up and wash my hands and to come back for the clear coat. After running water through my hands and scrubbing the nail dust off, I was appalled at the multiple different lengths, and shapes of my nails. Two of them were just flat out crooked. I'm not normally one to critique my nail tech while they are working, it makes me uncomfortable and I usually bite my tongue til I leave. But this atrocity needed to be fixed. I showed her all of the mishaps and she argued with me, claiming they were all even. I showed my friends around me, they disagreed. It was 6:55 at this time, and her coworker Cindy had her purse on and was getting ready to leave. She asked Cindy in Vietnamese, something along the lines of "do these look straight, or no?" I could clearly depict Cindy going "nooo" and grabbed my hands, moved Kat out of the way, and began fixing all of the damage Kat had done. Now, my nails are literal nubs again and are shorter than when I first started getting SNS. Kat didn't even care that she ruined them. She just walked away and said nothing. The service was embarrassing.
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