Oh dear, the quality of JJ's has definitely declined. I went to JJ's on September 7th and 1) found a piece of circular plastic in my miso soup and 2) had someone's water glass explode all over me. I'd informed the manager of the piece of hard plastic and all he said was, do you want another miso soup? I mean, really?!! What if it had been my child drinking the soup and she'd choked on it? See my picture attached. Then incident #2 happened when the girl beside our table was leaving. She took a drink as she was getting ready to leave, then when the glass slipped out of her hand, it shattered into a million pieces when it came into contact with the soft leather sofa. How does that even happen? I've never seen glass break like that before! It didn't fall onto a hard surface and the girl was definitely not strong enough to crush the glass in her hand. Again, management did nothing about it, nor did they come see if I was ok or did anyone come pick up the broken glass. I will DEFINITELY NOT BE GOING BACK THERE!! The food quality is on the decline and with the lack of attention to detail by the staff and management there, this last experience at JJ's left a sour taste in my mouth. Spread the news!