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  • I really wanted to love this place! VERY RARELY DO I GIVE A NOT SO FLATTERING REVIEW BUT: I called for a reservation and the man that answered the phone was extremely nice. He told me the Patio Seating was first come/first serve. Since it has been inclement weather, I got a reservation for window seating for 7PM. When we arrived, the Hostess told us our table would be ready in a few minutes. She came into the bar to tell us it would be a little longer. That was fine. The view is gorgeous and we took some beautiful pictures of Pittsburgh. The Hostess brought us to our table and that's when everything went SOUTH. Our Waitress, Kayla, wanted to go home apparently. She asked if we were OK with water (that was already on our table) but we wanted a drink from the bar and to enjoy the moment. We lived in Pittsburgh for a while and we were back in town to do some renovations. We worked very hard for over a month and this was to celebrate our hard work was finally finished. Kayla brought our drinks, asked if we were ready to order...we knew we wanted the French Onion Soup (DELICIOUS) so we started with that. She came out of the kitchen with a tray on her shoulder and our soup in her hand. As she passed our table, she handed the soup to my husband and kept going. Well OK, she had her hands full but this isn't Carson Street!! My husband had a few sips and passed it to me to try when Kayla walked over and asked if we were ready to order our food yet. I had just taken one spoonful of the soup and I said no but my husband said yes...Kayla ignored me so he ordered. (What waitress takes an order when the entire party isn't ready? Yes, there were only two of us but 50% of us were not ready. OK move on!) By this time, I was getting upset since we came for a nice relaxing evening only to be rushed. We ordered the $50. Porterhouse Steak (MEH- just OK, not what I was hoping for) and a Crab Cake sandwich (since there is an $8.00 Sharing charge we got both items). I caught her on her way by to ask for some bread. When she brought it, she asked "How is your food tasting?" WHAT? Who says that? Then she started sweeping the carpet around us while we were eating. GROSS!! Our bill was well over $150.00 after parking and the bar bill. I asked for a doggy bag for the steak bone and Kayla handed me a little styrofoam box. I asked her if she had anything bigger but no. Weird...you sell a 24 oz. Porterhouse. It is such a shame that this one waitress spoiled the whole experience. If she wanted to go home she should have gone! Is there any FINE DINING in Pittsburgh?? Kayla should work on Carson Street where no one cares if you sweep under their feet. We thought this would be special but it was very disappointing...and all because we had a rude waitress. Too Bad! My husband still tipped her, his usual, over 20% because he worked in the restaurant industry. The thing is, even though we don't live here anymore, we still have a voice; Thanks to Yelp!! Also, we don't have small kids but if you do: ASK ABOUT THE NO KIDS POLICY BEFORE YOU GO!! I gave them 3 Stars...one for the guy on the phone, one for the Hostess and one for the view!
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