Torn between 3 and 4 stars.
I can say the food here is always good - nothing upscale but there's a nice variety of choices and everything I've had is usually pretty good. Its certainly much better than Applebees (don't get me started on them).
However, what I've noticed with this location is your satisfaction will depend largely on your server.
A recent time I'm pretty sure our server was stoned - at least I hope he was - because he got literally EVERY SINGLE thing wrong - right down to giving us the wrong check. Got the appetizer wrong, got both entrees wrong (one in 3 different ways), overcharged for one entree even though I held up the menu and pointed to what I wanted (could I have made it any simpler?), and gave us the check for the table next to us - who had left 20 mins prior and was 40% higher than ours. I'm a pretty patient person, but seriously, how many mistakes can 1 server make on a single table? And the glassy eyes - maybe it was an Rx that caused him to be so off but I don't think he was all there.
Yesterday I ordered a plain med-well hamburger. After 40+ mins I got a cold med-rare cheeseburger ... again ... how much simpler could I have made it? I don't really blame the server here - but how it took 40 mins to get a cold burger, I'll never know.
The 2 best servers are Norman (usually works the bar but I haven't seen him lately) and Erika (little blonde always charging around like shes on a mission) - they have never done me wrong. The guy who wears the NY Giants lanyard isn't half bad, except for the obvious flaw of being a Giants fan.
I'll return as overall its a decent place but sometimes I leave in a bad mood and I really wish that wouldn't happen.