When I called Barefoot to ask questions and schedule an appointment, no one answered so I left a message. Later in the day, after business hours, a very apologetic Shantell called to say she hadn't been able to return my call till then due to a family emergency. That's one of the downsides of being a small operation. But I won't ding them for that. I appreciate the professionalism and responsibility shown. Shantell took from me all the information on what I wanted done, and patiently answered all my questions. She then broke down the costs per item and gave me the grand total, giving me a small coupon discount. I thought it was very reasonable, and I appreciated that unlike some services which advertise a low price but upsell all kinds of add ons till it's a lot more expensive, the price she quoted me was the price I paid.
Justin called ahead to say he was coming and arrived a little early. I had cleared stuff off the furniture and carpets so he didn't have to do much prep. He was pretty quiet and quick and was done in under 2 hours. Everything looked good and with the a/c and ceiling fans going, things were drying. I had carpets in 3 rooms plus 2 area rugs, a sofa and loveseat done. The fact that everything was organic was a nice touch. There was no smell.
I would definitely use this company again.