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  • Went here for a Friday night dinner with my wife. Since the restaurants at the shopping centers further north on I-17 were jam packed, we thought we had lucked out when we found nobody waiting at Claim Jumper. We were seated in a dark booth. I mean DARK. Too dark to even read a menu. When i wiggled the light bulb in the fixture in an attempt to shed some light on the table, I was greeted with a big "POP" and sparks... followed immediately by about 4 servers running to our table asking, "Did you touch that?" I replied yes, and they said, "Well don't do that. You just knocked out all the lights in the whole row." Sounds safe to me! Seriously, if you need the number of an electrician, I can get one for you. So we resigned ourselves to dining in the dark. In retrospect, it may have been a blessing in disguise given the absolute mediocre quality of the food. To be completely fair, the tri-tip steak was actually pretty good. However, the fried shrimp were more or less exactly what you'd expect to get at other "fine dining" establishments like Sizzler or Red Lobster. Mashed potatoes and vegetables were forgettable, too. As a capper, they brought out my cold, burnt, lifeless cheese bread about 10 minutes after the rest of the meal arrived. Our server... let's just call him "Dundee". He passed by our table literally a hundred times during the course of the meal, but actually stopped exactly 4 times: Once to take our order (somebody else took the drink order), once about 45 minutes later to apologize for the delay, once after being flagged down by my wife to re-up our long-empty drinks, and once to drop the check. The service was so amazingly bad, I wanted to leave ZERO on the tip line (something I have never done in my life). My wife took pity on young Dundee, and said that she thought it was probably "his first day". So there ya go, Mate! I don't know how long you've been in this line of work, but your service was so bad, my wife thought that it was probably your first day on the job. That's the only reason you were tipped. 1 star for non-existent service, 3 stars for mediocre, overpriced food.
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