I booked an appointment online at 10:45AM on a Monday after my friend had recommended this salon to me. When I came in and a lady immediately asked for my jacket to hang and handed me a beverage menu and a hot towel for my hands while I waited.
My hair stylist was Melissa. She was very kind and had a fun personality. She made sure she knew exactly what I wanted and let me know the price before she started so that I knew what I was getting myself into (My wallet is crying, but that's what I expected). For the first 30 minutes I was there, it was really silent in the entire salon. Melissa tried to make conversation with me but I was too shy to give proper responses because I felt like the whole world was listening to me. After a while they started playing music, but Melissa looked very concentrated in her work so I just continued to be my awkward self and not make conversation.
I had to wait for 45 minutes for the dye to sink in, so I just patiently sat in my chair. The workers constantly stopped by and asked if I needed anything like a drink or a magazine to read. One of them even came by with a bowl of snacks which I thought was so cute.
After what felt like hours, it was finally time to wash the dye out of my hair. The hair washing chair I sat on was so comfy! It was like I was lying on a bed and the sink was like a pillow. I like how she asked for my preference in either warm or cold water before she washed my hair. After my hair was all washed, I was ready to get back up but then she suddenly put a hot towel behind my neck and said "I'm gonna give you a head massage now". I was so surprised LOL. I'm not a big fan of massages so it felt so strange to me, but I do admit it was pretty relaxing.
When my head massage was finished, we went back to my dear chair to get my hair dried and curled. It got a little louder in the salon so I felt more comfortable talking to Melissa. I'm glad I was able to talk to her because I got to see how cute she was and have some giggles. She was very detail oriented and made sure that not only me, but she was satisfied with the results as well. When we were all finished, she even helped me put my jacket back on!
The service was amazing from beginning to end. This is a place I would highly recommend. (Call me a rap god)