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  • I swear, we have the WORST luck with rooms in Vegas! haha. So we drove from San Diego on a Friday night, took 7 hours. FINALLY got to the hotel, went to valet, they were closed, "Full", at 9pm. We went to the parking garage. Not one spot open, except on the roof. We parked, unloaded all of our stuff, go to the elevator, it doesn't go up to the roof. We had to lug our stuff down a flight of stairs and get the elevator there. Make the hike to the registration, wait in line and then finally we get to someone. Very nice guy, spoke very quiet though. He tells us "Ok, we got you all ready and set up for a suite at the Imperial Palace" I interrupt him and say "Nope. Not happening. I prepaid for my room, so I just get top priority over people that didn't. Second, I called on my way IN to Vegas to see about an upgrade, none of this 'We're overbooked and have to move you' conversation happened. We drove 7 hours, we're not going and lugging everything back UP and driving again. We're not staying at Imperial Palace, I could've for cheaper but there's a reason I booked with you, that place is a s**t hole. You need to figure this out" He goes to a manager, gets on the phone, comes back "OK, we have you with a suite here anyways. It's large, you don't have to worry about checking out on time, you can leave whenever you want." We get up to the room, 24th floor out of 27, pretty great. The room is HUGE, which is great because we got the room to celebrate my sister's birthday so we had our "party" (7 people total) at the room. It was by no means upgraded. No hardwood floors, the bathrooms were disgusting and falling apart, my husband actually called it the 80's cocaine room. It did have a big screen tv in the living room, a huge projection tv hahaha. You can probably picture it now. It was nice because it was large and we all had plenty of room, but I now know why we didn't have to worry about checking out early, the room is a room they are not even selling. Totally bare and gross. We will not be staying at this hotel. Even though the situation was fixed, I can't imagine going through that again. It was so horrible, and I really really wanted to stay in the newly upgraded rooms.
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