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  • I initially liked the concept at Vapiano - when you walk in the door, you get a nifty credit-like card to record your purchases and a menu to help you decide. You order at the whichever counter(s) you choose (pizza, pasta, salad), watch your food being prepared in front of you, and pay on your way out. The problem occurs when you want multiple items, or when you are with a friend. You must wait at separate stations, and the waits are usually long. It took me and a friend 45 minutes one Friday evening to get our food (when they would NOT even be considered busy). I would rather they switched to a concept where you order all of your food at once, then sit down and have them bring it to you (similar to Figo in Atlanta). It's much more customer service friendly, in my opinion. Being a pasta lover, I usually get the pasta. You choose your pasta and sauce separately. And there are quite a few options, although no angel hair pasta. I tried the pappardelle with funghi (creamy mushroom) sauce on one occasion. I was surprised at the generous portions. What a great value for $7.95! And, most importantly, it was delicious! My favorite so far, though, is the pesto e spinachi - a cream based vegetarian dish with pesto and fresh spinach. It's $8.95, and also a good value. The food can be somewhat inconsistent and is sometimes bland, however. It really depends on the "chef" at your station. On my most recent visit, my pesto needed the basics, like salt and pepper. My friend's pomodoro was so bland that she didn't even get close to finishing it. But, I have to mention the BREAD. I'm picky about my bread, and theirs is AMAZING -- crispy crust, moist, chewy center. It's included, so don't miss out! I have been here several times, and have downgraded my initial 4 star rating to a 3 star one for the reasons mentioned above. It's still a good place if you are dining alone, but it wouldn't be my first choice for dining with friends again.
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