Order fried chicken today, it was dry, no flavor, and just absolutely disgusting. Vegetables, were cold, and the potatoes were absolutely dry. I spent 20 minutes trying to place an order for our office, and it was very frustrating. The operator didn't seems to know anything about how the ordering process works.
I never have this problem in Parma, I would suggest going to another restaurant that is much better than Jennifers. They refuse to use automated technology, to produce more, and aren't open for dinner. They will be out of business in five years.
Not a very happy customer!