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  • I hired Push one winter ago (yeah, I've been meaning to write this review for a long time!) - it was really pushing the limits of my budget, but I knew it could be really effective for in-person promotions and social media...if done well. I hired two male models to do some street promotions in NYC on a Saturday afternoon...one of them showed up. The other one, who had the other half of the promotional materials, did not show up. I was not made aware of this until I called male model #1...shouldn't the agency follow through on the events and models that they book to ensure they show up? That's what I thought. So. I call male model #2, who went on to tell me about how he was locked out, and then he didn't have hot water in his apartment, and then there was a fight with his girlfriend, yada yada...so I ask if he's going to show up - "yeah, I'm going to try." So he gives me a general time that he'll get there...only, male model #1 lets me know that no, he's still not there. I only had these guys for four hours, and it was definitely a two-person job. Male model #2 shows up after hour 3 of 4. I owned a service-based company for five years - I made it my business to ensure that if I told a customer that a service provider was going to show up, that service provider showed up. If s/he didn't, I immediately found a replacement. Not only that, but I certainly wouldn't expect a customer to coordinate directly with the service providers to figure out when they would show up - that's just not good customer service. I'm still not sure what I paid the agency for - it was about $1,000 blown for one male model who couldn't do much of anything without a partner. A huge piece of this promotion was getting real time pictures for social media - but instead of that, a handful of days later I was emailed four grainy pictures. They also had a ton of promotional materials left, as well as a shirt for each of them to wear, and there were a ridiculous amount of issues getting these items shipped back to me...the agency got very defensive when I insisted that I didn't get some items back, but it was my word, eyeballs and counting ability against the models', so in the end I walked away with a small discount and a bad taste in my mouth.
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