Horrible experience. Got two boxes from ups delivered to our house on Saturday not for our name But our address ( rental) we did the right thing and took them to the UPS store for returning and the worker gave my husband a very hard time about the tape on the box. Accused him of opening it and we did not. I accepted the packages myself and thought they were mine cause I holiday shopped. By the time I realized they weren't for me UPS was gone. We did not open them. the packages we have RCVD lately are so beat up they look opened. That's life now. We ship a lot of things and in fact we were just at this location sending a light weight envelope last week for over $8! I know there is an up charge but damn. After This attitude we won't be back. Too many other options to give our money too. Next time I'll call UPS and make them come back out instead of wasting our gas and time