Came out and on time. Guess I should say, arrived at the early part of the four-hour window they scheduled. Seemed to have repaired my AC unit.
Two days later, heard a loud bang. AC unit not working again. Had to take a half day off to get them rescheduled.
This one arrived after the four-hour service window, which I could understand given the work load they probably had. They didn't have the right tools and equipment to even start looking at the unit and wanted to rescheduled. Waited another 45 minutes for them to actually start working.
This repairman told me the motor and other parts hadn't been properly secured. The vibration for the system running loosened everything (that would explain the bang). No chance of getting my service fee refunded or discounted because of the first person's oversight.
So..."Methinks not."