My dog developed a heart condition. The way it was handled was unprofessional. I was told the results of his chest x-ray standing in the waiting room with a bunch of people staring at me while I became really upset. The vet prescribed a dose of medication that was well under the recommended dose and I had to call back to find out about that. Then, when I moved, I asked for the records to be sent to me. They weren't. I asked again (possibly twice). Finally, some pages of illegible notes were sent over. But the blood test results weren't sent. The chest x-ray report wasn't sent. The ultrasound report wasn't sent. I've asked multiple times and have now filed a formal complaint. I paid hundreds of dollars for these tests and am entitled to these reports. AVOID!!!!