If I could give TEN stars, I would. I had a little overnight birthday staycation/sleepover for my niece and a few of her friends here. We just lost my sister to pancreatic cancer in March and I wanted to make sure everything was perfect and special for my niece's birthday, so I called a few days ahead with questions. The girl I spoke to on the phone was so nice (sorry, I really need to write names down!!) and patient with me. I was on a very limited budget and I wanted to make sure there wouldn't be any glitches because I reserved a suite through a third party. Check in was smooth and the front desk clerk was so friendly! The pool was great, love the fresh warm towels by the cabanas! We were short on pillows and a blanket for the sofa bed and our request was filled in literally the blink of an eye! The complimentary breakfast was awesome. Above and beyond my expectation of cereal dispensers and stale pastries. Loved the omelette station and french toast! We had a few hours between check out and the kids being picked up by my brother in law so THANK YOU for having your shuttle drop us off at the mall!
Side note: I was informed by my girlfriend that helped me set up: the suite we were in was the exact same suite where my bachelorette party took place TWO YEARS AGO. That just tickles me.
Great experience, great staff. Can't wait for my next staycation!