Leo F - I wish I would have written this before you visited 28 minutes ago. I was there this morning at 6:35 a.m. - first one in the lobby. Girl at register looked completely surprised and annoyed she had to put her phone down to wait on me. Not a smile - barely a "good morning". After I popped in for my unscheduled order of: 18 bagels, a ring of pastry and originally 1 dozen scones - they only had 7 available- I got a quick "I would call the night before" by Andrea the Asst manager AND I got a half roll of the eyes. I kid you not! It was like she was aggravated that I wiped out the 7 scones in the case. It's Wednesday morning! How many do they sell a day?! As I was called get my order, I noticed the bagels were thrown in a large paper bag. AFTER they were IN the bag I was asked by the cashier if I wanted them sliced or toasted! All the other Panera restaurants I have been in (or most McDonald's even) would make this joint look like the Taj Mahal. I will never go back. The staff is awful and shame on the General Manager for allowing this location to continue to have crummy employees.