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  • I must fill you in on a Little back story before I tell you about my experience with Fletcher's Tire and Auto... A month or so ago, I had to get a mobile locksmith to come to me because my car wasn't starting with the key I had. While the mobile locksmith was making the key, I had an emergency call and had to leave right away. He didn't finish the key, but I put the key he was in the process of making in my car...forgetting all about it. Forward to today... I dropped my car off at Fletchers because something was going on with it and smoke was coming out of my engine. They called me the next day to tell me that it was gonna cost me $550.00. Thinking that we should get a second opinion, the hubby and I went down to pick up the car. When we pulled up, we noticed that the car was in the same exact parking spot that we had left it in when we dropped it off, but didnt really think too much of it at that time. We told them that we were gonna take our car and get a second opinion... they gave us our key back and we were on our way. We tried starting our car with the key we left for them and it wouldn't start. We used the master key and it started right up. ( I had given them the key that the locksmith made for me, not knowing it wouldn't start my car. ) When we got home, I called Fletcher's back and asked them if they had any problems starting my car up ( damn well knowing they couldn't start my car! ) and his response was..." nope, it started right up. Didn't have a problem with it at all." how could that be when the key we had given them didn't start my car at all?!!! Knowing that they were dishonest, we knew we weren't taking the car back there for the repairs it needed. Long story short, We ended up having it fixed for $108.00 AND FLETCHER'S WASN'T EVEN CORRECT WITH THEIR DIAGNOSIS!!!!!! It turned out it was something totally different AND WAY CHEAPER!!!!! What they said was wrong with my car wasn't what it was AT ALL!!!!! I will NEVER take my car back there again. I need to trust the people that work on my car!
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