Went and got some hair from her Imports yesterday, and got it installed yesterday as well! Let me first and foremost say I am not a fan of extensions. But because of circumstances I needed them. So being the yelper that I am... I Yelped places to get hair extensions and found this one in the reviews are very very bad. But I also went on their website and looked at the Quality andloookked at other reviews. And it made me want to at least go and see the hair. I got there and you have to call to be let in you don't have to have an appointment it's just you have to call to get into the actual office. When I got in the lady was really really helpful and patient with me because I know nothing about hair extensions. But I have had other hair (wigs:( ). The young lady took her time explained to me the different type of hair different courses of hair she was very informative about her product. I seen one review on here that said that the hair is very thin. They have discounted hair that they let you know it came in thin.... and they're very upfront about still needing to sell it so that's why it's for a cheaper price. But anywho..... I was on video chat with my sister my cousin and my hairstylist and she was very nice and answered ever ones questions... and she end up making 3 sales.... I'm very happy with my hair I got the Peruvian 14/ 16/18 inch only used 3/4 of the 14 inch. Very pleased with my purchase...thank you