The Manor is a calm, peaceful salon in the middle of hectic downtown. The staff is always so nice, even those that aren't working on me. I've even had staff work on their break to make sure my hair is perfect who AREN'T my colourist/stylist! Plus, the tea and massages are great.
Vanessa is my hair gal. She keeps my hair a beautiful shade of red and it is the healthiest it's ever been. It was really fried before going to her (it had been every possible shade) and she helped me nurse it back to health-it feels much softer and isn't breaking. Aveda isn't the product line for you if you want super unnatural-looking colour. That's not to say they can't to pinks or fun shades, but you will be given a a great, more flattering colour that's less likely to damage your hair.
I have recommended Vanessa and the Manor to other ladies, and seen others who've gotten their locks done there, we all look great!