I really like the idea of this place: Walk-up window where you can order ice cream. There is a very large menu of items from which one can order. However, I feel that all these options are mediocre and almost overwhelming. We sampled multiple flavors, and I felt that the ice cream lacked distinguishing features. I am a huge cookie dough fan...I could call myself a cookie dough aficionado. Their cookie dough mix-in was kind of sad. I got a cone with cookie dough mix-in. Essentially, my cookie dough was scooped on top of my cone and pressed down into the cone so that it would stay. On the other hand, the service was phenomenal. Everyone was very friend, patient, and helpful. It did take them a while for us to order our items since they were training new people, but they made up for it when we interacted with them. This place is good enough, but I wouldn't take my out-of-town friends/family here if they were looking for a good AZ ice cream store.