Horrendous. I went with my roommate for the first time to try the food & was excited at first. The ambience was great and I couldn't wait to try the food.
Then the server came, gave us a minute so we can finally decide and after that it took us 45 minutes to get our food.
I lost my patience and my appetite because,
That was after she had only checked up on us ONCE within that time frame and only offered one refill for my roommate. I would not have been that mad but the restaurant wasn't even that busy.
Not only did I have to ask another server if our food was backed up, but the manager came and didn't even give me a chance to respond.
It's like the servers and the manager came by to say what they had to say without even checking up on us and then leaving as to not give us a chance to ask for anything.
Not only that but multiple tables that came after us had gotten their food and drinks/refills before we did.
When I called for one of the servers she kept telling me no before I even asked a question or said anything.
The food was great but it definitely didn't make up for the lack of service, and the rude employees.
I raised my hand several times just to get the attention of anybody working and nobody came. I'm usually patient at restaurants because I am a part of the restaurant business myself but this type of service was unacceptable.
Finally when we were done eating our server was fast to our attention when dealing with the check as it seemed she wanted to get rid of us as soon as she could. I didn't feel welcomed at all.
I was excited and ready to eat my food but my first experience here was totally ruined, and my roommate and I will not find ourselves coming back.
1/5