| rev:text
| - Came out on a Monday morning with some family (total four of us) to have some dim sum in this area. I've noticed there aren't many in this area and hence it was actually pretty empty when we came in. There were glass total of four tables occupied including ours and two servers on the floor. The decor was nice, not the traditional banquet hall that you would expect and it generally looked pretty clean.
We were greeted and seated immediately which was pleasant. We asked the waitress if there was a special on for Monday mornings and she advised dishes marked small, medium, and large were $3.18 which is what I was hoping for. We did order a few items that had their own pricing hoping they would be outstanding.
The beef roll was the first dish to come out along with a huge glass of soy sauce, the beef balls on the menu stated there was orange peel added to it so I was hesitant on getting it but the beef roll didn't state that so we got it. It did have the orange taste as informed by my company but they said it was subtle.
Other items came out and they were quite tasty, the ha gow (shrimp dumplings) were packed with shrimp but the siu mai (pork dumplings) were pretty fatty. We asked for two dishes of hot sauce twice and only received one.
The waitress was so quiet that we only heard one word of each dish she placed down... If we were lucky. She also seemed very spacey... We ordered soup and received no spoons. I asked for four spoons and she gave one, had to ask for more and she gave another. We ended up having to take spoons from another table. Honestly, there were four tables she had to serve until we were about to leave so I don't know where her attention was.
Anyhow, my patience ran thin starting from when we received their "specialty" dish. It was their "Bonflavor Lovely Piggy Custard Bun". In Chinese, it's supposed to be a steamed custard bun that basically has liquid egg yolk flowing out from it the moment you open it. My cousin opened one up and it did not flow at all. It was literally just a solid. We asked the other waiter whether it's supposed to flow and he said yes and said he will replace the three (even though we had one on our plate already). He came back and served it to us... With the original two we sent back (I feel like this is not up to code and he lied). So we caught his attention again shortly after he dropped it back off to us and he asked how it was. We showed him that the inside was still a solid and that he told us they would be replaced. We were fed up at this point and just told him to cancel this order which he did.
When it came down to paying, we were not advised beforehand that to get the special pricing ($3.18 for small, medium, large dishes), you'd have to pay in cash, otherwise everything is reverted back to the regular price. The female server said the sign was at the front of the restaurant but we did not see it when we exited, nor was it on large banner they have outside the restaurant.
In short, the food was decent (the five spice squid tentacles are pricey for dim sum but if you compare it to other restaurants where you would get calamari, it's a fair price and the flavour was good) but the service was absolutely horrendous. I've been to much busier dim sum places and they were a lot more attentive to us (the two servers passed by our table about five times and did not approach us to refill our teapot). For a restaurant that has a sign on their table encouraging you to write a review to get a free dessert/beverage, you'd expect more.
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