| rev:text
| - Today I tried Beverly Nails & Spa for the first time. I'm not sure what the "& Spa" is, because they only offer nail services.
The retail front is located in a strip mall at the northeast corner of Signal Butte and Southern. The front is really non-descript, and the decor inside really non-existent. The walls are pretty well bare. Each east wall nail station has various personal chotchkies. The west pedicure chairs are standard massage chairs. There is a small television at the top of the north wall, unfortunately set to Cozi, playing old 70s/80s soap operas. There is no music.
I was a walk-in, and was greeted the moment I entered. I am told that they can take me for a pedicure, and have me sign in and pick a Polish color. I sit in the reception area and wait. I almost walk out after 20 minutes with no contact, but the same lady (manager, I assume) must sense it. She gets up from where she is doing a manicure, and starts water in a chair basin and directs me to sit.
The chair is clean and in working order. The water the gal starts is lukewarm at best. I tell her, and she adds maybe one degree of warmth. Hmm, ok. And I wait. There are two other gals that have also been sitting in chairs, soaking since before I walked in. And I wait. I contemplate leaving again, but my guilt gets the best of me, as I imagine being cited for theft of services because they soaked my feet and I left without paying.
As I'm soaking, a gal comes in with complaint about the quality of her full gel set, and bumpy, uneven quality. She gets told to have a seat, and at one point, the [manager] goes over to inspect her nails. It didn't appear that she was charged for the fix, so that was good.
I choose the $45 pedi, with all the fixings. It is pretty good. A tech named Amy does a good job, but never speaks to me. It is awkward and silent. No music. No TV. My phone is at 30%. I'm starting to get anxiety. Finally, the wound paper towel is twisted between my toes, for lack of foam separators. I get neon pink polish, and sit under the table dryer thing, which is cluttered with rubber fingernail hands, chotchkies, and business cards.
I am charged $50. I don't know what happened to $45. Maybe $5 for the extended soak, or for the uncomfortable silence.
The shop takes cards, but is rude to you if you prefer to put it all on the card, in lieu of cash tipping. This is 2017, man.
As I'm checking out my toes at home, I notice that the polish is incomplete, the nail shape inconsistent, and the polish bumpy. My mind returns to the gal who came in to complain, as well as several reviews I happened across, here in Yelp. I don't think that I will be returning to Beverly Nails. They are lacking in every way.
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