I really, really, really want to like this place as the location and actual structure is great. But...I just cant.
I have been here approx 10 times (which is my own fault) and the 'cons' of this place are very consistent.
Service: HORRIBLE! When you walk in you will note a gaggle of women chatting around the hostess station. If you are lucky they might follow you to a table with a menu. If you actually need a refill- then you must resort to aggressive tactics. I just don't think they hire qualified food industry servers. But they do wear low cut shirts to try and make up for skill level (at least it's something). The gals can normally be found hanging at the hostess station, bar area or in the back service area. The bartenders from a skill point of view are laughable, but they will lean over the bar and laugh and talk loudly about themselves. So that leaves a lot of people amused.
Food: *sigh*. Every now and then a nice soup special or something is delightful. However the staples of pub grub are really a bummer. Just yesterday we ordered nachos and collecting at the bottom was a soupy mixture of oil, water and nacho cheese. As a personal note, I think it is a crime against humanity to not use shredded cheese on nachos- but that is just me. The wings are slimy. Burgers and sandwiches can often be decent. I get the wedge salad from time to time, which is entirely too much lettuce for the amount of toppings/dressing.
Honestly- get a new chef and staff and I will REALLY love to try this place.