The hotel pool was very pretty but the service was beyond terrible. Our group had paid for two cabanas and with the cost, you would assume there would be some sort of personalized service. There was only one waiter serving the entire pool and his pace was beyond slow. It took about 30 minutes for us to even be greeted. I requested to see a cocktail menu (my 1st mistake) and 40 minutes later the menu arrived. We ordered a round of drinks and those took another 25 minutes to show. Our group had come preparing to have several rounds of cocktails and potentially food as well. Quite the missed revenue for the hotel. I would not recommend the hotel to anyone looking for an Arizona pool day.