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  • Customer service and good management is seriously missing in the Rampart Pottery Barn! Was looking for odd and ends Christmas gifts. See a table in the middle of the store that says "deal of day" throws 19.99. Picked two and upon checking out found out they rang up at 90 each. Pointed this out to the sale associate Jeff and asked him to see the display I picked it up and the sign. Jeff promptly walked away and never retuned. I asked for a manager who arrived and just walked up to without saying anything. After I asked her if she was the manger and she said "yes" I showed her the display which she replied "they are 90". I pointed out they have no price tag and they are on a table marked deal of the day which they might want to correct. She said no they are 90! I returned the throws with a very nice sales associate in spite of the poor management. I won't return to PB!
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