I'm not sure why this place gets such mediocre reviews. I was here with a friend today for lunch and the place was packed. We had to wait about 10 minutes for a table.
My friend had the Gorgonzola Chicken with a side of fettuccine and I had the Cheese Steak Special and with a order of fries. I tried the chicken on my friends plate and it was to die for; the mushrooms, chicken, and cream sauce were very good. The cheese steak was one of the better ones that I've had here in CLT. We also really enjoyed the warm bread with olive oil, balsamic vinegar, and parmesan cheese.
The service we had was great. Our tea was always full and our food came out quickly. Not the cheapest lunch in the world, but I'm looking forward to going back soon!