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  • WORST CUSTOMER SERVICE EVER. Since I suffer from back problems I decided to bite the bullet and buy either a Sleep Number or a Tempur-Pedic. Well Sleep Number lost out because of one of the worst sales rep I have ever met. Once inside the store I looked around and waited for my daughter (who was parking her car) to help me in my decision. In the store there were two sales rep, neither greets me, which I can overlook since the store in located inside a busy mall and they might receive their fair share of window shoppers with no intentions of buying. After a while the blond one, which unfortunately I never caught her name, deigns to greet me and asked if I needed any help, I told her thank you but I'm waiting for my daughter. She responds with a snide tone "Why? Does she sale mattresses?" my reply you might ask? "Why? Do you need to sale mattresses to buy one?" I'm not sure why I got this kind of treatment, but if I'm going to drop over $3000 on a mattress you dam well better believe I need to be treated which some modicum of respect which in this case all I got was disrespect. Overall bad experience, avoid this store at all cost.
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