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  • -------------Very Disappointed-------------------- I used Alicia's for a very long time, but always requested Marqita (hope i spelled that right). She always did a wonderful job on my Poms and was the reason i used their services time and time again. So when i called recently to have her come out they informed me that she was no longer with the company. I was hesitant to try another groomer but i had been so happy with them in the past that i decided to give it a shot. HUGE mistake. While the girls they sent did show up on time, i honestly could have done a better job myself. When they brought them back to the door it was evident immediately that it wasn't the level of expertise we had become accustomed to. Upon further inspection i realized that not only were my dogs STILL damp, but she had neglected to clean up his back paws and there was still a matt at the back of his neck. Not to mention that half of his face was noticeably shorter than the other. When i called to complain the woman on the phone was very nice, but told me my only option was to have the same groomer come back to finish the job. NO THANKS. I loved the mobile grooming option but honestly, for the money this was a total waste. Take your pups somewhere else!
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