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  • This review is specifically for the pictures with Santa. You must make a reservation online to take a photography with Santa, at which time there is a $20 deposit required. You wait outside on a ramp with several other families in the cold, there is one heat lamp that is right by the door. While waiting in line I was asked by an employee what time was my appointment, then told to get out of the line sand come back in 10 minutes. I asked if there is a line when I return in 10 minutes do I get in front of the line or the end.... And was told to get at the end. Unbelievable! Santa himself is very pleasant with the children, you can tell he truly enjoys what he does 100% satisfied with Santa. The space itself is no bigger than 250 ft.² and that's where you will take your pictures, view your pictures and pay for your pictures. Super crowded when I went inside there were four other families in the small space with me. Townsquare loses major points for the pictures with Santa this was not thought out and not mapped out well at all. While waiting in line, I learned that the lady behind me also had the exact same appointment time so they double book. So much for your 5 minutes of Santa time! While you're standing there viewing your pictures in the small crowded space the ladies are trying to upsell you on picture frames in keychains and so forth. Next year our pictures will be done at the mall where we can wait in line inside and not be crowded!
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