I really wish that I could rate this place a full 5 stars. The work they did applying the tint is probably the best work I have ever seen. It was the removal and damaging of my rear defroster that keeps me from rating it a full 5. I brought it to their attention along with a bubble with some residue that looks like it was from the defroster. I was concerned because my vehicle is a lease. They basically told me to live with it and stated that if there were any issues when returning it, they would replace the window then. That is about 30 months from now. In my mind, they should have just replaced it. I dropped my car off at 8am on a Saturday morning and I called at 4pm when they were closing because I had not received a call. The guy up front told me my car was next and that it would be completed soon. I went in at about 4:15pm and sat for an additional hour. My car was the last car to be touched after 8 hours in their shop. Which leads me to believe that is why my defogger was damaged. They were rushing and didn't take the proper precaution. I really recommend this place if you do not have tint on your vehicle currently. Their work is superb! If you want removal, I might reconsider.