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  • This is one of the worst Starbucks I have ever been to. First off, it's not a full-size Starbucks... It's just a little drive up/walk up place much like a Dutch Bros. however, unlike Dutch Bros, the people who work here are completely clueless. It's a pretty busy location and I have no idea why they would staff it with people who are either brand-new or just not able to keep up with the rapid pace. Either way, the service at this location is always terrible. We mobile ordered and showed up 10 minutes later only to find that they had not even started our drinks. We ordered three iced coffee drinks (one with vanilla) all with room... You would think the "with room" would indicate that we wanted to put cream in the coffee. So, we stand outside waiting several minutes while they make our drinks. They bring the drinks to the window and none of our iced coffee drinks actually have ice in them. So I ask if we could please get ice in the iced drinks and have some cream. He takes the drinks back and puts ice in the cups and then brings out with a tiny bit of what was supposed to be half-and-half in the bottom of a child's cup. I start to pour it into our drinks only to find out that it's actually skim milk. I ask him if we could please actually have half-and-half and tell him that we need enough for three drinks and that a tiny bit in the bottom of a child size container is not nearly enough for 3 drinks. He looks completely confused and doesn't seem to understand that he gave us skim milk as opposed to the half and half I had asked for. He had to go consult another employee to figure out what is skim milk and what is half and half. He finally figures out which one is the half-and-half and again pours a little bit into a child size cup and hands it to us. Again, send him back for additional half-and-half. By this point, we are frustrated and had someplace to go so we just finish getting our drinks ready and leave only to find out that the drink that was supposed to have vanilla in it didn't but at that point it wasn't even worth going back to try to get them to fix the mistake.
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