Service is friendly and the wait is not as terrible as it could be. Location is clean and modern.
Why the 1 star?
By far, I know it is not unique to this place. But after walking out, twice we've had to come back or contact AT&T to remove some bizarre fees or insurance plans that they snuck in onto our plan that we only noticed on our next bill.
It's a very shady practice that ought to be illegal.