I usually go to the one in surprise but I was in the area so I stopped usually it doesn't take so long but this time it was such I poor experience. let me start it took 25 min to get 2 ice coffees. when I finally got there the girl had the nerve to say I'm sry she didn't know what she wanted but after her talking and laughing I knew thar wasn't the case. just for future if you r going to talk to friends or close ppl have the pull to the side I was so irritated that's Friday night. I still love the coffee!