| rev:text
| - If I could give no stars, I would. I was traveling through the area mainly to visit family for a less than pleasant reason, a funeral. I had driven from Arizona to Ohio and had rough hotel visits across the country. A lot of noisy nights, a scary midnight intruder and unable to do any work due to spotty Wi-Fi. As a result, I had a few requirements for the kind of room I wanted. I called this hotel and spoke with Nicole, who happened to be the manager of this location. She was very nice and answered all my questions and was able to reserve me a specific kind of room that fit my needs after such a bad travel experience. She was kind and understanding especially when I related how bad my travels had been. She was so patient, I complimented her. I told her she did an amazing job. She told me everything was going to be great once i arrived and I literally used the phrase "Thank you for doing your job flawlessly." Thinking of that now, it is salt in an open wound. I arrived at this location 8 hours later, after a long day on the interstate. I wanted to get to a room where I felt safe, had working Internet and could relax. What happened: Nicole was gone for the day, the kind of room I wanted was no longer available and they had no record of my reservation. Awesome, thank you Nicole for flawlessly not making a reservation. You must have been too busy basking in the glow of my compliment to do the work that the compliment was for. So don't bother making a reservation, they literally are just so awesome, they have a line out the door so they don't need your business and can easily dispose of someone who was guaranteeing a four night visit with a possible extension.
Luckily, the Days Inn across the street is basically EXACTLY like the Motel 6 next to it. The people there are nice and when I forgot something after my seven night stay there, I asked them to send it to me. Guess what, they actually did it!
Shout out to Nicole's supervisor, Mark, who I spoke with about Nicole's inability to make a reservation. I told him I would be at the Days Inn through the weekend. He told me Nicole would deliver a written apology to the front desk. It never appeared. I called to let him know it never appeared and that I would be writing a review unless he wanted to further discuss it. No call, so here's my review. He doesn't care if this Motel 6 goes under, so go to the Days Inn across the parking lot. It's much nicer, cleaner and the people there want to work and understand what they are selling is a service. Motel 6 is your basic crappy people working a crappy job so they take no pride and you, the customer, pay for it.
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