Please understand that my teriyaki bar is set pretty high, as I'm originally from Hawai'i.
I opted for chicken katsu, because I haven't had it in so long. The breading definitely wasn't panko, and it was overcooked, so the chicken was a dry and lacking much flavor. The katsu sauce just tasted off. Sort of tasted like mild BBQ sauce with a dash of cinnamon - very strange. The rice and veggies had very little flavor also. What made it all taste good were the few slivers of onion in the veggies and the little bit of teriyaki sauce I also received.
As I was writing this review, I realized my flavor experience was more akin to 2/5 stars instead of 3 - and I rarely give out 2 stars. Sorry, guys. You missed the mark.