Just had my pickup and shred appointment this morning, Ron was so pleasant and professional. Sharon in the office set up everything with me via fax and she was so nice to work with. Everyone I dealt with was kind and understanding of my doc hoarding since 2007... LOL! I'm so grateful this service exists and I highly recommend this company to all who need a shred service. Thank you all for getting me out of the abundance of paper I had. I feel so relieved!