Horrible! My sister ordered an $80 arrangement and chocolate covered strawberries for my birthday last Thursday. Scheduled for delivery on May 7th. They called me late afternoon while I was out for a late lunch/dinner for my birthday. By the time I came back home the shoppe was closed. I called them first thing the next morning and they could not redeliver until Saturday sometime. Saturday came and all I received was a box of mangled, sweaty, warm chocolate covered strawberries. They didn't even deliver my flower arrangement! Disappointed and disgusted in their service! I had to throw away the strawberries!