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| - DON'T DO IT!!! Negative stars!! Good luck if you decide to do business with these people. They will smile in your face, make promises, and then lie. We were promised our dining set before a big party and guess what the 6 to 8 weeks is up and nothing. We understand sometime delays happen that is why the window is 6-8 weeks and if you make no mention of it a couple days wouldn't normally matter except we have 30 people visiting most flying in and made that expressly clear. We will not order if it won't be here by the date we need it. Our guests need to sit and eat, right. Apparently, no that's too much to ask. You will call and call and go into the store to no avail and they are rude. The customer service stops after they get the payment. Try to find someone who cares and you come up empty. I'm talking about a member of the family that owns this place, Jason, not just a random sales person who is now flat out avoiding us instead of making an attempt to resolve their failure. To top it off he was the one who made the promise and he admits he made the promise. We will be contacting our credit card company in hopes of recouping our loss, however, I'd rather lose the $3500 deposit than give these thiefs another penny of the $6700.00 purchase we tried to make. Their loss.
If you do buy something and it's not on time you can dispute the credit card charge and will win. If the product is not received they can not keep your money plain and simple.
The sad part is we loved the set and spent tons of time picking it out. Now we have to start all over somewhere else. If they just do what they say they will or at least offer an alternate solution, no problems.
I'm sure Jason will post some lame, insincere attempt to refute my claims and talk about how sorry he is we weren't satisfied. Blah, blah blah. To little too late!! Don't bother no one believes those attempts to save face on yelp. Your not fooling anyone. You had your chance to make it right.
Ps look at all the not recommended reviews. There is half a dozen more just like mine.
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