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| - Family has eaten at Cheddar's two or three times now. I wanted to give this place a 4-star, but it has some problems I'll get to.
First, the prices are great and the portions are very generous. I love that the fruited lemonade comes with free refills. I got the bacon cheese burger, and it feels like more than 1/2-pound. The food I've ordered is always delicious (never gotten a steak) and service is very good. Our waitress check-in on us regularly and are quick to refill drinks.
But I got three problems, and two maybe nit-picky:
1) Wait & kitchen staff come and go through the main entrance. It's frustrating to sit and wait for 30-40min while you see staff leaving at the end of their shift. My complaint isn't that they are going home (everyone needs time with family)... just consider how it looks to the guests when the help is leaving and I am waiting for a seat. I don't know if that it's handled at other restaurants, but I can't think of another place I've been where the staff come-and-go through the main entrance.
2) My wife is vegetarian (milk and egg products only). They only have one item that is vegetarian friendly which is the "spaghana" ( aka Brick O'Cheesy Pasta). All the salads come with chicken, which they can take off.... but still charge full price. Maybe they could price the salads with and without chicken OR come-up with one other vegetarian item? I know she is not the only vegetarian in Gaston County.
3) Seating is a BIG issue. The place is always busy and I think I know why. Tonight we showed up at 4:50pm. The wait was already out the door and we were told 20-30min. Problem was two whole sections of the restaurant were completely empty. They finally started seating the area after 5, but it was too late.... the wait had already grown to 45min. By the time we left I overheard the hostess telling someone the wait is going to be 95min! Cheddars.... get more wait/kitchen staff and open up the entire restaurant when you start getting busy so you dont end up with these crazy wait times.
So to summarize:
Pros- Good value, excellent tasting food, reasonable price, large portions, friendly staff, clean restaurant.
Cons - Not vegetarian friendly and horrible wait times that could be avoided.
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