My husband gave me a gift certificate for this salon. Being new to the areaI thought i would drop in and make an appointment. There were two girls at the front desk, neither could have been bothered. One didn't even look up from the computer. After waiting I told the first girl that I was a new customer and interested in booking an appointment. She offered me two different stylists by name with no other information. She didn't offer to set up a consultation or make any statements about levels. So I guess I was supposed to chose a stylist because of their name? When I asked for a little more information she just stared at me, and then went back to ignoring me. I just ended up leaving and I'm not sure I want to frequent this business but I have a feeling that a place that treats people like this wouldn't refund my money.