The food was good but the service not so much. We tried calling and ordering over the phone (the old fashioned way) as we prefer. All we got was a recording that kept repeating, please hold, then it would ring and go back to recording, the recording recommends ordering online rather than waiting on hold. I thought surely someone would pick up eventually and they never did. I ended up ordering online (which I was trying to avoid) and it confirmed that my order would be ready at a specific time. We arrived 5 minutes after the order was supposed to be ready. The pick up line was backed up to crowded room of people waiting for their order, pretty chaotic. We finally got our order 20 minutes later. It may have just been a bad night for the restaraunt but they should keep in mind that some of us "older" folks don't like jumping on the computer for everything and also not to promise a delivery time that they cannot fulfill.