I shattered the face of my iPhone and after calling a few places, brought it here as the employee who answered the phone was pleasant, the price was decent, and the repair would would be done while I waited. The store itself is very clean and uncluttered, unlike other phone repair/phone accessory shops I've been in, with a comfortable sitting area for customers. I don't know the name of the employee who assisted me, but again, he was very pleasant to deal with and he repaired my phone in less than 15 minutes.